Shipping Policies

  

1. Payment 
Acceptable payment methods are presented on our checkout page. Unless otherwise stated, all prices are listed in United States dollars. 


2. Right to Cancel

We reserve the right to cancel  an order at any time if we believe the customer is engaging in  the reselling of item(s) or other unauthorized activities. If you believe your order was cancelled in error, please email us at  contact@excitingextracts.com or call our Customer Service team at  1-520-900-5555 with information about the intended use of your items. Our hours  are Mon - Fri  11:30AM to 7:30PM EST.
Should you wish to purchase orders above the stated limit for a reason other than resale, contact us with information about your reasons for purchase.


3. Additional  Terms
Additional terms surrounding payments, pricing  and refunds may be published on our Site and are hereby incorporated into this  Agreement by reference.

· If You Want to  Change or Cancel an Order: To change or cancel an order, please contact  Customer Support at 1-520-900-5555 on Mon - Fri 11:30AM to 7:30PM EST. Orders may be cancelled until the time they have been packaged for shipping. 


4. Shipping and Sales Tax

Applicable shipping charges will be presented  during the ordering process. From time to time, we may offer free shipping  under certain conditions, which will be indicated at appropriate places on the  Site. A shipping surcharge may be added to all orders shipped outside the 48 contiguous United States regardless of the Shipping Option chosen.
Pre-orders or backorders will ship as soon as product is available. You will not be billed for any order until it has shipped.
For New Jersey and California residents, and any other jurisdiction not listed where applicable, sales tax applies. 


5. Chargebacks and PayPal Disputes

Where a User conducts a chargeback or PayPal  dispute, such User shall be liable for the full amount of the chargeback or PayPal  dispute, as well as any reasonable attorneys’ fees, collection agency fees, court costs,  disbursements, and other expenses incurred by us in the enforcement of  our rights under this section. The venue for arbitration or litigation shall  be Pima County, Arizona.