1. Payment
Acceptable payment methods are presented on our checkout page. Unless otherwise stated, all prices are listed in United States dollars.
2. Right to Cancel
We reserve the right to cancel an order at any time if we believe the customer is engaging in the reselling of item(s) or other unauthorized activities. If you believe your order was cancelled in error, please email us at contact@excitingextracts.com or call our Customer Service team at 1-520-900-5555 with information about the intended use of your items. Our hours are Mon - Fri 11:30AM to 7:30PM EST.
Should you wish to purchase orders above the stated limit for a reason other than resale, contact us with information about your reasons for purchase.
3. Additional Terms
Additional terms surrounding payments, pricing and refunds may be published on our Site and are hereby incorporated into this Agreement by reference.
If You Want to Change or Cancel an Order: To change or cancel an order, please contact Customer Support at 1-520-900-5555 on Mon - Fri 11:30AM to 7:30PM EST. Orders may be cancelled until the time they have been packaged for shipping.
4. Shipping and Sales Tax
Applicable shipping charges will be presented during the ordering process. From time to time, we may offer free shipping under certain conditions, which will be indicated at appropriate places on the Site. A shipping surcharge may be added to all orders shipped outside the 48 contiguous United States regardless of the Shipping Option chosen.
Pre-orders or backorders will ship as soon as product is available. You will not be billed for any order until it has shipped.
For New Jersey and California residents, and any other jurisdiction not listed where applicable, sales tax applies.
5. Chargebacks and Google Pay Disputes
Where a User conducts a chargeback or Google Pay dispute, such User shall be liable for the full amount of the chargeback or Google Pay dispute, as well as any reasonable attorneys’ fees, collection agency fees, court costs, disbursements, and other expenses incurred by us in the enforcement of our rights under this section. The venue for arbitration or litigation shall be Pima County, Arizona.